How Lilla Rose Got Their Growth Back on Track with Facebook Ads

ClientLilla Rose
Websitehttps://www.lillarose.com/
IndustryHair Accessories
Service UsedFacebook Ads
Target MarketUnited States
Time Period13 months (May 1, 2024 – May 31, 2025) … and still going strong!
Project Goal

Project Goal

Lilla Rose is a well-known hair accessories brand that sought a breakthrough from their stagnant growth. They aimed to attract new customers, drive growth and make their hair accessories the go-to choice for everyone, with the help of Facebook ads.

About

About Lilla Rose

If you have ever struggled to find hair accessories that are not only pretty but also work, you will get why Lilla Rose exists. Started by Missy and John Dorsey, the brand had a big breakthrough years ago when they launched the Flexi Clip – a little hair accessory that kinda changed the game for women who wanted something stylish and comfy.

For over 20 years, they have grown steadily. Loyal customers, a strong network of Flexi Reps, and products that work for every age group kept them moving forward… until growth started slowing down.

Challenges

The Challenges They Were Facing

Even with a good customer base, they hit a wall.

  • Sales Growth Slowed Down : Revenue was steady, but new customer growth had almost flatlined.
  • Not Reaching Younger Audiences: People who knew the Flexi Clip loved it, but there were so many out there who had never even heard of it.
  • Ad Creatives Felt Old : The visuals and posts that worked before were not getting the same love anymore. Facebook engagement had dropped a lot.
  • Tough Competition : Big retail brands and cheap mass-produced hair products were eating into their visibility.
Our Facebook Ads Strategy Our Facebook Ads Strategy

Our Facebook Ads Strategy

When they came to us… we started with a deep look into their Facebook Ads account, customer data and what was and was not working. Then we built a plan:

1. Audience Segmentation: We did not just target women in general. We got specific:

  • Women 25–55 into hair care, styling, and accessories
  • Moms, working women, beauty-conscious shoppers.
  • Custom Lookalikes from past buyers & Flexi Reps.

2. New Ad Creatives: Our team removed the old stuff and made ads that:

  • Showcased the Flexi Clip’s uniqueness.
  • Shared real customer transformations (before/after).
  • Used testimonials, user-generated content, and quick styling videos.

3. Funnel Strategy (TOF – MOF – BOF): Then we built ads for every stage of the customer journey:

  • Top of Funnel (TOF): Videos + carousel ads to tell the brand story.
  • Middle of Funnel (MOF): Retarget visitors with product benefits & features.
  • UsBottom of Funnel (BOF): Conversion ads with offers, reviews, and Shop Now buttons.

4. Offer Testing & Lead Generation: Our experts tested everything – 10% off, BOGO deals, free shipping – to see what worked the best.

5. Continuous Optimization: By using Facebook Pixel data, we kept tweaking audience segments and creatives based on live results.

Result We Achieved in Conversions
Clicks Impressions CTR CPC Purchase Conversions Total Spend Total Revenue ROAS
117,135 3,275,290 3.58% $0.91 11,029 $41,874.49 $1,047,230.30 25.03%

Results We Achieved in Paid Facebook Traffic

The result we achieved from 01st May 2024 to 31st May 2025.

We saw outstanding success of our paid traffic campaigns! Here are the detailed results:

Our Facebook Ads Strategy

Key Highlights

  • High Engagement: CTR at 3.58% showed people were actually clicking and exploring
  • Better Cost Per Click: $0.91 meant we were getting traffic without blowing the budget.
  • Big Sales Impact: 11,029 purchases from ads alone.
  • Insane ROAS: 25x return on ad spend.
  • Stronger Brand Presence: Ads reached thousands of new people who’d never heard of Lilla Rose before.

Takeaway!

Before, Lilla Rose had great products but their Facebook ads had lost steam. After refreshing the strategy, creatives and targeting, sales jumped, traffic grew and the brand found a whole new audience.

And the best part? This is not a “one-time spike.” The campaigns are still running, still performing and still bringing in fresh customers month after month.